Shipping Methods
Please enter a separate order for each shipping address. We are not able to ship items from one order to different addresses.

 

USPS
Standard shipping with U.S. Postal Service estimated delivery time 1 to 2 weeks, depending on distance.

Priority Mail estimated delivery time 2 to 6 business days. Use this for delivery to P.O. Box, AK, HI, APO/FPO, and U.S. Profectorates.

Only orders under 7 lbs. and less than $50 in value can be shipped USPS Library Rate. Estimated delivery time 1 to 2 weeks. Orders over $50 or more than 7 lbs. should be shipped UPS Ground for tracking capability.

 

International Shipping
Please select the international shipping rate scale for delivery to foreign countries.

 

UPS
UPS Ground estimated delivery time 1 to 6 business days. Available in the contiguous U.S. only. Street addresses are required.

UPS 3 Day Select Air estimated delivery time within 3 business days. Available in the contiguous U.S. only. Street address required.

Call UpWords 1-800-822-9673 for prices on overnight or 2nd day shipping.

 

International
Select international shipping for delivery to foreign countries.

 

Return by Mail 
We’ll gladly accept returns for any products if they are returned within 60 days of the PURCHASE date. We regret that we cannot refund original shipping costs with the returned items. Please follow the simple instructions below:

1. Return the unused item(s) in its original condition and, if possible, use the original packaging to ship your product.
2. Please include a brief explanation for the return, and mail to UpWords Ministries, P.O. Box 692170, San Antonio, TX 78269-2170. If returning by UPS, ship to 12175 Network Blvd. Ste. 150, San Antonio, TX


Return Refunds and Credits
If your return is received within 60 days of the PURCHASE date, we will issue a full refund to your credit card for the price of any item that you return. After 60 days, you will receive your refund in the form of an online store credit to UpWords. If you wish to return a gift that was purchased from UpWords, you will receive an online store credit for the value of the gift. With the return, please include all pertinent information, including your e-mail address and/or login information. We regret that we are unable to refund original shipping costs. For any other questions related to returns and credits, please call 1-800-822-9673.

It may take up to 30 business days to process the return and credit your account, or to issue an online store credit if you are a gift recipient. We will notify you via e-mail once your return has been processed. Please note that your financial institution will likely take approximately seven business days to reflect this transaction.

If you have any questions about your return, please contact UpWords at 1-800-822-9673.